Curvemeister > Report Curvemeister Bugs

3.0.19 now failing completely on Win 7

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Brian S:
Mike,
I'm afraid CM is now totally useless on my Win 7 64 PC, whilst I've put up with being unable to use pins, stored curves etc for weeks now, CM now fails to work at all.
Today I tried to use CM on a CMYK image (using Lab curves) in CS4 32 bit, and pow - crash land.  Now opening CM crashes with 'invalid argument' regardless of what file I open, and it does the same in both 32 bit and 64 bit CS4.

Tried re booting to no avail

I rely  on CM in my work, but can no longer risk losing valuable work or having to save every 5 mins due to crashes caused by CM.

Would appreciate any suggestions.

curvemeister:
Brian, I'm sorry things have come to this point. 

I have been working on a new beta version, version 3.2.0.  It addresses some stability issues, including pin file and acv problems.  I can't promise that it will address the crashes you are seeing on your system.
http://curvemeister.com/downloads/cm3_beta/64bit.htm

I had thought the pin file issue was addressed with version 3.0.19, and can only assume that you notified me otherwise, perhaps via email, since your last post on Feb 19.  I also posted to the beta group, not realizing that you were not yet a member. 

To help with problems like this, where I lost track of a particular problem, I've added a ticket system.  I will create a ticket so that we can both keep closer tabs on where this problem is.

Once again, you've been more than patient, and my apologies for the frustration!

Mike

Brian S:
Thanks Mike,

I'll try uninstalling both 32 & 64 and re-install and advise. 
Other than the pin/acv probs it had been fairly stable, however I hadn't worked on a CMYK file for a while.

It seemed to go nasty when I opened CM-32 and changed to Lab curves, from then on CM would crash every time, even when  I switched to CM/CS4 64. Somehow the CMYK/Lab thing damaged something that affects both versions.

Greg Groess:
Was the original file in CMYK mode when you opened CM in CS4 32-bit? 
I'm going to try to make this happen as well.  I have found 3.2.0 64 bit to be pretty stable less some of the pinning issues I have sent to Mike as bugs.

Brian S:
Greg,

Yes the file had been previously saved in CMYK.  There had been no colourspace change in the session, I just changed to Lab curves in CM then kept getting an "Encountered an Improper argument' error, which crashed CM and then PS.

It now crashes regardless on any type of file.

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