Topic: 3.0.18 Hard Crash when loading .ACV files

[Greg Groess]

Mike,

When I try to open an ACV file from my desktop PS and PSE both close without error dialogs.  The process works until I get to the actual file choice.  Click on the name...BAMM..I see my desktop.

I can re-open the PS or PSE programs immediately but they do not remember my last image in the recent images list..I can re-open CM and re-do the process and BAMM...same results.

This makes posting an ACV file kinda useless...<CM class issue for me...>
Greg

[curvemeister]

To recreate this crash, I should double click an acv file that's on the desktop?  Can you open the acv file from within Curvemeister?

[curvemeister]

whoa - OK.  I get a hard crash when loading an acv file using the Load button in Curvemeister.  Needless to say, this bug gets very high priority and there will be a new release asap.

[curvemeister]

Got a bead on this one - look for a new version to try out later today.  This is the same bug that was causing a crash when loading the pin files.

[Greg Groess]

Cool...looks like you get the drift....

[curvemeister]

New version 3.0.19 that should fix this problem, as well as the related problem with loading a pin file causing a crash.

http://curvemeister.com/downloads/cm3_beta/

Please post here if you get a chance to try it out.

[Greg Groess]

So Far So Good...
I was able to install on XP SP3 with CS3 and load ACV files from the desktop. Succeeded multiple times...
I'll kick it around and see if I can break anything else...
Thanks for the fix Mike....

Greg

[ganna]

Mike, I get the same result with installing version ..19 as with ..18 and ..15 I reinstalled version ..12 and its running OK. I have XP SP3 with PS CS4. After the attached error code, installation seems to finnish, but  CM is just not visble in CS4. When you look under the Filters menu, CM is not there.
Kind regards 

[Greg Groess]

Ganna,

Is your user account an admin account?  If not you might need to run the install from an Admin account to get the Active X to register.  There is a manual process to get it registered

Make sure you are are an Admin first...My install was flawless but....I am an admin on this PC.

Greg

[ganna]

Greg, thanks for the reply. I am the admin on my PC. I do not know how to run the manual install.

[Greg Groess]

Ganna,

Try this...

http://support.microsoft.com/kb/146219

Greg

[Greg Groess]

BTW Mike...

The new build does not find the PSE 8 folders.

The Path is...

C:\Program Files (x86)\Adobe\Photoshop Elements 8.0\Plug-Ins\Filters

Greg

[ganna]

Greg, thanks again. I tried to run the manual install. Although the file CurveCtl3.ocx is in the designated folder, I get an error message that the file CurveCtl3.ocx cannot be found when I run the Regsvr32.exe program. Thanks for the trouble. Fortunately Curvemeister version 12 is still functioning.
Cheers from a hot South Africa. Today was 32° Celcius outside.

[Greg Groess]

sure rub it in...it's 0 degrees C. Today...cloudy and sloppy...

Try completely un-installing and the re-installing...
BTW do you have the Visual C++ redistributable installed on your PC??  they could be part of the problem if they are missing...

Greg

[ganna]

Greg, bingo. I installed MS Visual C++ 2008 express edition and CM 3.0.19 is on board and running. Thanks a lot for your help.