Author Topic: My username and password are rejected  (Read 2493 times)

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Offline kessi

My username and password are rejected
« on: September 04, 2008, 08:07:19 AM »
Hi,
I've been working with CM 3.01 in Photoshop Elemnts 6 and have had no problems. I decided to update and tried to install CM ver 3.08 and got the message when typing in my username and password saying that "The information is incorrect. Please verify that you typed, etc." so obviously I couldn't install the new version. I downloaded CM ver 3.06 but got the same message.
I use Windows XP Home Edition with service Pack 2.
 What Am I doing wrong.   :-\
Kessi

Offline curvemeister

Re: My username and password are rejected
« Reply #1 on: September 04, 2008, 02:36:37 PM »
Hi Kessi,

Is it possible that you are downloading Curvemeister_3-3.0.8.exe instead of Curvemeister_3_Elements-3.0.8.exe? 

I've also sent you an email with your serial number information.

Offline kessi

Re: My username and password are rejected
« Reply #2 on: September 05, 2008, 02:08:20 AM »
Hi Mike,
Yep, I had the wrong Curvemeister. Downloaded the correct one via your link and it works perfectly.
Thank you so much.
You guys are really on the ball.

Kind regards,
Kessi  :-*

Offline curvemeister

Re: My username and password are rejected
« Reply #3 on: September 06, 2008, 10:21:00 AM »
Glad you solved it, Kessi.  Take care and don't hesitate to let us know if something else comes up.